Catalog Number 11001-1 |
Device Problems
Failure to Power Up (1476); Unable to Obtain Readings (1516)
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Patient Problems
Fatigue (1849); Hyperglycemia (1905); High Blood Pressure/ Hypertension (1908); Dizziness (2194)
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Event Date 03/22/2014 |
Event Type
Injury
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Event Description
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Caller (customer's daughter) reported the customer was unable to test due to her adc blood glucose meter turning on with button press but not with test strip insertion.Caller further reported the customer experienced symptoms described as "light headedness, tired, (and) dizzy" and reported the customer visited a health professional.Customer was diagnosed with hypertension and hyperglycemia and was administered a shot; however the caller could not specify the type of shot administered.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.It should be noted that during the course of troubleshooting it was identified the customer was using expired test strips to test.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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The meter was returned and investigated with retained test strips.Meter powered on with button depression and test strip insertion.A power issue with strip port was not observed.The complaint is not confirmed.
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Search Alerts/Recalls
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