The technician found the brake casters were not holding.Per the hill-rom service manual it is necessary for the excel care bariatric bed to have an effective maintenance program.We recommend that you do annual preventative maintenance.Preventative maintenance will minimize downtime due to excessive wear.Examine the casters annually for cuts and wear.Repair or replace as necessary.Set the brakes.Make sure the bed does not move.Make sure the steering mechanism operates correctly.Repair or replace the brake and steer mechanism as necessary.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced all 4 brake casters to resolve the issue.Based on this information, no further action is required.
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