The patient's husband contacted (b)(4) via telephone on (b)(6) 2014, to report a product malfunction of loose a plate that was reported as associated with the ez breathe atomizer.The reporter stated that the pt used the device one month ago and possibly inhaled a loose washer; however, the event was reported to (b)(4) one month later, after the atomizer stopped functioning.At that time, the reporter added that he noticed the plate a was missing from the unit when he attempted to clean the atomizer.Multiple attempts were made to reach the pt via telephone unsuccessfully; a follow-up letter will be mailed to the pt with delivery confirmation.Medical review: this case report is assessed as non serious; no immediate intervention was required and no imminent jeopardy occurred.
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The root cause of this event cannot be identified, since the unit was never returned to mfr for further analysis.However, the preliminary evaluated result is determined to be similar to the event of the mdr 3005442893-2013-00003, based on the limited info.With regard to the known possible cause, health and life company have been taking preventative action and corrective action to eliminate the root cause and recurrence.Furthermore, for the complained devices, health and life has initiated voluntary recall, and the recall notification letter and required recall materials were issued and submitted on april 24 and april 30, 2013, respectively.The recall action is still on the process.
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