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Lot Number C303-KIT |
Device Problems
Crack (1135); Leak/Splash (1354); Device Displays Incorrect Message (2591); Noise, Audible (3273)
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Patient Problem
No Information (3190)
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Event Date 03/03/2014 |
Event Type
malfunction
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Event Description
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Customer called to report a drive tube leak that occurred during treatment.Customer reported a drive tube leak occurred during a cellex single needle mode treatment, at about 600 to 800 ml whole blood processed.Customer stated there was an unusual clicking noise, just before an "alarm #7: blood leak? (centrifuge chamber)" occurred.Treatment was then aborted with none of the blood in the kit at that time returned to the pt.Customer stated the blood leak in the centrifuge came from a slit in the drive tube, the drive tube was not severed, and the drive tube bearings were still in both bearing retainers.Customer reported the centrifuge leak sensor strip did not appear to have been damaged.Customer reported the pt was stable.Customer returned centrifuge bowl, drive tube and the smart card for investigation; also some photos were provided for eval.Service order (b)(4) was dispatched to clean and check the instrument.
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Manufacturer Narrative
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Batch record review of lot c303 was conducted.There were no non conformances associated with this type of failure for this lot.Lot met release requirements.Trends have been reviewed for this complaint category and no trend has been detected.Service order (b)(4) completed: service engineer cleaned interior and frame arm.Cleaned latch and clamp assembly.Cleaned entire area throughly and performed system, checkout test.The centrifuge bowl, drive tube and the smart card were received for investigation; also some photos were used for eval.The photos show a leak in the drive tube, therefore, this complaint is valid.It is evident that the leak was caused by the top bearing stop delaminating from the drive tube.The delamination of the bearing stop in this scenario would have been caused by the portion of the bearing stop being unbonded to the drive tube.Therakos capa (b)(4) and harmac (b)(4) have been opened to investigate the trapped gases occurring during the bearing stop molding process.(b)(4).
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Search Alerts/Recalls
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