On (b)(6) 2014, the following was reported by the arjohuntleigh account executive (ae): in (b)(6) 2013, (b)(4) evolve mattresses were purchased by the facility for a new intensive care unit that would be opened on (b)(6) 2013.Presently all (b)(4) mattresses are visibly depressed in the center.The patients that were on the mattresses were complaining that the depression in the mattresses made changing positions difficult as well as making the mattresses uncomfortable.When the ae inspected the mattresses, the helix pods were visibly compressed and low.If this malfunction were to recur, it may cause or contribute to serious injury or medical intervention to prevent harm.Therefore this malfunction is reportable.This complaint is number 16 of 19 complaints regarding the mattresses at this facility.
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