A steris service technician arrived at the facility, inspected the v-pro max sterilizer and found the equipment operating to specification.No repairs were required.The reported event could not be duplicated.The cycle printouts subject of the reported event evidenced the cycles completed successfully.In addition, the cis present in the loads evidenced passing results.Steris conducted retain testing on the lot subject of the reported event; no abnormalities were noted.The dhr for the scbi lot subject of the reported event was reviewed and evidenced it was manufactured to specifications.V24 verify scbi instructions for use states: "if the process indicator did not change completely, vaporized hydrogen peroxide did not come into contact with the scbi.Follow departmental procedures for reporting sterilization failures.Do not use items processed in the load.These items must be reprocessed." a steris account manager performed in-service training on the proper use and handling of the scbi.No further issues have been reported since the in-service was performed.
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