A consumer called and stated that she was allegedly burned while using a heating pad.This incident resulted in second degree burns on her back.The patient stated that she did not receive medical attention.The patient also stated that this incident occurred while she was using the product against her back while sitting on her couch, which is contrary to proper use instruction.The product has a clear warning that states the product is intended for use on top of the heating pad.The instructions also have a warning to never place the pad between yourself and a chair, sofa, bed, or pillow.
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