Catalog Number 6260-5-132 |
Device Problem
Device Packaging Compromised (2916)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/26/2014 |
Event Type
malfunction
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Event Description
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The sales rep, has reported on behalf of the customer that a v40 head has been received and the package allegedly looks moist and used.The customer questioned if the product is sterile.The sales rep reported that another v40 head was used.
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Manufacturer Narrative
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The lot code provided, 4711505, appears to be invalid.The actual lot will be confirmed upon receipt of the device and the updated information will be submitted in a supplemental report upon completion of the investigation.
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Manufacturer Narrative
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An event regarding a bulge on the inner tyvek involving packaging for a metal head was reported.The event was confirmed.Device evaluation and results: the device and packaging were returned.The shrink wrap was not returned.The outer box was opened and unremarkable.The outer (b)(6) had been peeled back from the inner blister on 3 sides and there was evidence of a complete seal.The inner (b)(6) and blister were still sealed.There was a slight bulge observed on the centre of the inner (b)(6).The event was discussed with the packaging cell, it was determined that the reported event did not represent a non-conformance.Device history review: all devices in the reported lot were manufactured and accepted into final stock with no reported discrepancies.Complaint history review: there have been no other events for the reported lot.Conclusions: the investigation concluded that the observed bulge on the (b)(6) was not a non-conformance.
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Event Description
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The sales rep, has reported on behalf of the customer that a v40 head has been received and the package allegedly looks moist and used.The customer questioned if the product is sterile.The sales rep reported that another v40 head was used.
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Search Alerts/Recalls
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