It was reported that the patient's device was unable to be interrogated.It was reported that the patient's device was not believed to be at end of service because it had been implanted for less than a year.Troubleshooting was attempted and the wand battery stayed illuminated for greater than twenty seconds and the cable connections on the handheld were secure.It was reported that the handheld was not plugged into the wall during interrogation.The patient was scheduled to be seen at a later date.A new handheld serial cable and wand were requested.The handheld serial cable and wand are expected to be received for analysis, but have not been received to date.Attempts to obtain additional relevant information have been unsuccessful to date.
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