Model Number MODEL 100 |
Device Problem
Break (1069)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/04/2014 |
Event Type
malfunction
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Event Description
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It was reported that during inspection, it was found that the autopulse platform's display was damaged.No information can be clearly seen.Other than this, the device works fine.No patient involvement was reported.No further information was provided.
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Manufacturer Narrative
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Zoll has not yet received the autopulse platform in complaint for investigation.A supplemental report will be filed if and when the product is returned and investigation has been completed.
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Manufacturer Narrative
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The autopulse platform in complaint was returned to zoll on 06/30/2014 for investigation.Visual inspection of the returned platform was performed and found the lcd backlight to not be functioning.Initial functional testing of the platform was performed and no faults or errors were exhibited.A review of the archive was unable to be performed as the archive was unable to be downloaded because the ir and serial ports of the processor pca board were defective.The processor pca board was replaced remedying the customer's reported complaint.The platform underwent and met all final testing criteria.The customer's reported complaint of the lcd backlight not functioning was confirmed through visual inspection of the platform.The root cause was determined to be a defective processor pca at the lcd backlight input.The processor pca board was replaced, remedying the customer's reported complaint.
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Search Alerts/Recalls
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