Customer called to report blood leak alarm while the instrument was paused in the 3rd cycle.Customer had access problems with the vortex port and stopped the centrifuge to interrupt treatment and instill alteplase into the port.After 30 minutes, nurse came to check the patency of the line, but the port was still occluded.Nurse heard a blood leak alarm.Nurse did not see any leaks.Css instructed the customer's remove the bowl to check thoroughly for moisture.At that time, the nurse's supervisor came in and gave the operator instruction to abort the treatment.Customer called back to state the treatment was aborted and the pt was rescheduled for tomorrow.When the customer went to dispose of the used kit, she noticed a v-shaped crack forwards the top of the bowl which had some dried blood on it.She also noted approx half inch circle of blood at the base of the centrifuge.
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Batch record review of lot c707 was conducted.There were no non conformances related to this lot.Lot met release requirements.Trends have been reviewed for this complaint category and no trend has been detected, however, manufacturer's capa ((b)(4)) has already been initiated to investigate this type of events.The assessment is based on info available at the time of the investigation.No product was returned for investigation at the time of this report; therefore, it could not be determined if the product met specification based solely on the info provided by the customer.(b)(4).
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