The hill-rom technician found the sacrum area of the mattress was not as firm as the rest of the mattress and the foam has lost its resiliency.The patient has developed an unstageable deep tissue injury.The technician replaced the mattress to resolve the issue.The patient was treated with ointments and dressings but no surgery was required.He was released from the hospital on (b)(6) 2014.An engineering investigation will be performed.The investigation is ongoing, however, if any additional relevant information is identified following completion of the investigation, the additional relevant information will be submitted in a supplemental report.
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