The field service technician evaluated the device at the customer location.White residue was found on the power entry module, rotors, and power cord.This white residue is common when anticoagulation (ac) solution spillage is occurring around the machine.Smoke stains were found around the power entry module.Ac solution leakage made contact where the power cord and power entry module meet, causing sparks to ignite.The sparks immediately extinguished when the power cord was unplugged.The power entry module and the power cord was unplugged.The power entry module and the power cord were the only parts damaged.They were replaced with new parts, the pcs2 powered on correctly.A full diagnostics check was run, and all voltages were confirmed in range.The power entry module and power cord are being returned for further evaluation.A supplemental report will be filed when the evaluation results are completed.This device did undergo preventative maintenance within the last year and met all manufacturer specifications and all leakage current was within the acceptable range.This device meets iec 601-1 electrical standards.There is no history with this device catching fire at the power entry module.(b)(4).
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