The account found the head of the bed will lower if cpr lever is pulled but then they have to manually raise the head section.The account ordered a replacement head drive and plugged it into the motor control board and the motor started to operate unintentionally.Hill-rom technical support supplied the account with the part number for a motor control board.No further info is available on the repair of the bed at this time.The investigation is ongoing, however if any additional relevant info is identified following completion of the investigation, the additional relevant info will be submitted in a supplemental report.
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