Customer called to report a blood leak.Customer stated after processing 200ml, she heard a loud noise, and blood splattered inside the centrifuge.Blood leak alarm occurred.Customer stated the tubing in the middle of the drive tube has a crack in it.The drive tube bearings are still loaded.Customer did not want to send the kit back due to the mess.Customer states the pt is stable.Pt pre-blood work was unavailable.Service order (b)(4) was dispatched to service instrument.Customer returned product for investigation.
|