Customer reported that they had a patient in the bed due to a pre-existing subdermal hemorrhage.The zipper underneath the panel zipper was not closed completely, the patient saw the gap in the zipper, opened the zipper and fell out.The patient hit her head and was taken to the emergency room for an x-ray which found a subdural hemorrhage.The patient was re-admitted to the rehab ctr for monitoring.The staff has had extensive training on confirming that all zippers are closed properly.No damage to the bed was reported.
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