While sitting on the rollator, the family member pulled the end user a short distance outside.The end user then fell when the rollator apparently folded underneath him.He hit his head and was admitted to the hosp for observation.No serious injury was diagnosed.The sample was returned and evaluated.The screws that attach the brake handles were removed which allowed the handles to spin.The brakes were found to be properly adjusted.No functional issues or mfg defects were identified during the sample evaluation.When the rollator was opened with the folding mechanisms seated flat, the device did not fold underneath with someone seated on it.It is not known if the device was secured in the open position prior to use.The owner's manual also states that the device is not intended to be moved when an end user is seated on it.At this time, we have no info to suggest a mfg defect caused or contributed to the incident.User error most likely caused the incident.
|