The electrode has been requested sent back for investigation to determine if this problem has been caused by a product malfunction or a user error.Based on the event description this case could be caused by a user error since the electrode temperature was set higher than recommended and for 9 hours instead of only 4 hours.It will be determined if this event was caused by a product malfunction or a user error when the electrode has been investigated.Based on the pictures received the blisters are evaluated to be second degree burn marks.No information of treatment applied has been received.This injury is evaluated as reportable, but the injury is only evaluated as minor as it does not meet the criteria of a serious injury, as described in the instructions for this form.
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