The user facility did not provide any patient codes on their user facility report.Codes were derived based on the information contained on the user facility medwatch report received from the fda on (b)(4) 2014.On (b)(4) 2014, after several previous attempts to contact the initial reporter, a carefusion technical support representative was able to contact a biomed at the user facility.The biomed was unable to verify that a 3100a high frequency oscillator ventilator had experienced this issue as mentioned on the user facility medwatch report.He does not remember any 3100a high frequency oscillatory ventilator having this issue recently.The biomed also informed the carefusion technical support representative that they are well aware of how and why water ingress occurs and that he does not understand why a medwatch report was submitted by his facility.As stated in the 3100a operator's manual, this situation is a known to occur if the patient circuit is not supported to the proper height and angle.Proper angle will allow condensate (water ingress) to run downward into the water trap mounted on the column.However, failure to set the patient circuit to the proper height and angle could result in collection of humidifier condensate in the patient airway.Should additional information became available, a follow-up medwatch report will be submitted.
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