A siemens customer service engineer (cse) was sent to the customer site for instrument inspection.After evaluation of the instrument and instrument data, the cse replaced the sample plunger, syringe, tubing from the probe tip to the dilutor and the ribbon cable from the transducer printed circuit board (pcb) to the global input output board (pcb).The cse adjusted the sample probe and rp3, decontaminated the acid and base reagents and replaced the sample/ancillary tower.The cause for the discordant (b)(6) result is unknown.The instrument is performing within specifications.Further evaluation of the device is not required.
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