Model Number 81000 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/06/2014 |
Event Type
malfunction
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Event Description
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The customer reported that approximately 20 minutes into a collection procedure, the trima machine restarted with no alarms.The machine then alarmed 'safety detected donorhypovolemia'.The operator ended the procedure.Due to eu personal data protection laws, the patient information is not available from the customer.This report is being filed due to insufficient information provided at this time to determine if a malfunction with the potential for injury has occurred.
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Manufacturer Narrative
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Investigation: the disposable set was returned for investigation.Upon visual inspection and flow testing, no defects or misassemblies were noted.Investigation is in process.A follow-up report will be provided.
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Manufacturer Narrative
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There is no safety risk associated with the reported condition.A reboot of the system is a designed response to any unknown or anomalous state in any of the systems on the device.The device is placed into a safe state by its safety and/or control computers.No fluid can be drawn or returned to the donor in this state.Resulting fluid removed during the procedure was 328ml or (b)(6) of the donors tbv.This is an known rare software issue.An internal i & d tracking number has been assigned to this record for investigation of possible future software revisions.No further related issues have been reported for this device.Root cause: software issue.
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Manufacturer Narrative
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Investigation: the service history for the past year was evaluated and there was no previous service that could reasonably contribute to the reported condition.The run data file (rdf) was analyzed for this event.Signals in the run data file show a timing problem.The platelet collect valve was moving from no platelet collection to platelet collection at the time the operator was adjusting the draw flow down.The timing of these two events caused the platelet collect valve to not finish its movement and the safety computer shut down the procedure.As this is a timing issue, it is very hard to reproduce and should be expected to occur at an extremely low rate in the future.Investigation is in-process.A follow-up report will be provided.
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Event Description
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The gender and weight of the patient were obtained from the run data file.
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Manufacturer Narrative
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This record was identified during a retrospective review of mdrs to identify records in which an event occurred, but the type of reportable event was not indicated appropriately of the mdr form.This supplement is being filed to modify information to align with the reported event.
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Search Alerts/Recalls
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