A siemens customer service engineer (cse) was dispatched to the customer site.After evaluation of the instrument and instrument data, the cse replaced the mixer motor, stirrer, and seals.The cse cleaned the ion selective electrode module of salt, flushed the drain line, and calibrated the instrument.Quality controls were run, resulting within range.The cause of discordant cl results is unknown.The instrument is performing according to specifications.No further evaluation of the device is required.
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