Customer called to report fluid leaking from photoactivation plate.Customer stated it was noted just as photoactivation was near completion.Css asked if patient was okay, customer stated patient was fine.Css asked if anyone was splashed with biohazard fluid due to the leak, customer stated no one was splashed as the leak was contained within the photoactivation chamber.Css asked where the fluid was leaking from on the plate.Customer stated it was leaking from a crack in the plate.Css asked customer to return kit for investigation.Customer declined, stated it was too messy to return.Css asked customer to send pictures.Customer declined.
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