Customer reports via phone that during an undetermined urology procedure, the fluoro footswitch failed, and no fluoro image could be obtained.Physician completed the procedure by using rad imaging shots.Customer would not provide any further patient or procedural information other than to say the patient is fine.No reported injury.
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Tech service discussed with biomed intermittent issues he had.Biomed mentioned that he had repaired a bad x-ray footswitch and the fluoro image would intermittently fluctuate up and down.Tech service explanted that this could be caused by a number of items in the fluoro chain from the sedecal to the tube and back to the image intensifier (ii).On (b)(4), a field service engineer (fse) went on site and found the fluoro image was going and out of focus, the table display was blank, and the table motions were erratic.Fse troubleshot these issues and resolved them by replacing the 24v power supply to the table.Fse checked the system for proper operation per service checklist qssrwi4.1 and returned the unit to the customer for service.
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