The customer has been under the care of a lactation consultant and has been using a cortisone cream and lanolin preparation to manage her symptoms.The customer has declined an offer to speak with ameda's lactation consultant.Three voice mail messages were left with the customer to further assess her rash and one voice message left further assess her rash and one voice message left asking customer to provide the flange lot number, located on package insert.To date, the customer has not returned the calls.No product return is expected.
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