Correction to previously submitted 3500a.It was confirmed that the patient¿s heart rhythm was able to be monitored through an ecg signal visible on hospital equipment.Carto ifu states that in the event of carto failure the bs ecg will be displayed on other hospital equipment.Since the physician was able to monitor the patient¿s heart rhythm, patient safety was not at risk.This complaint was reassessed as not reportable.(b)(4) it was reported that a patient underwent an atrial fibrillation (afib) procedure with a c3 navigational variable lasso catheter and a bad / no ecg all channels (bs and ic) issue occurred.All the intracardiac ecg¿s and body surface ecg¿s on both the carto 3 rmt system and the recording system were lost when this catheter was plugged into the patient interface unit (piu).The piu was rebooted and the catheter was reseated with no resolution.The issue was resolved by exchanging the catheter.They had ecgs for anesthesia.There were no ablation catheters in at the time that they had the issue with the signals.The procedure was completed without patient consequence.The returned device was visually inspected upon receipt and it was found in normal conditions.Per the event, the catheter was tested for electrical performance and it was found within specifications.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.The customer complaint cannot be confirmed.
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