On (b)(6) 2012, a psa representative (distributor) emailed air techniques to report an issue with a peri-pro.While a (b)(6) service representative was at a customer's site (lifetime dental solutions), he was asked to replaced a heater pad.After replacing the heater pad, the service rep left the room.He was then immediately alerted by the staff that the peri-pro unit was smoking.There were no injuries or health hazard reported.This peri-pro iii ((b)(4), date of manufacture 10/26/2005) was sold to (b)(6).The unit was installed in (b)(6) at lifetime dental solutions and has been in service for seven years.(b)(6) dental service technician confirmed that there were no injuries.This incident is being deemed an adulteration by the customer.This investigation was conducted from information and pictures received from (b)(6).
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