Customer reported, "it gave off sparks when we put a plug into it.After turn its power on, smoke comes off".Device was returned for service.During service, the technician found the device bangs upon starting up and smells burned.This is report 1 of 1 for complaint #(b)(4).
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Synthes is submitting this report as a result of remediation activities related to synthes ous service and repair files legacy review/remediation protocol-complaint handling and mdr reporting.Device listed in this report is used for treatment, not diagnosis.Any additional information received regarding this event after filing this report shall be filed on a supplemental mdr.During pre-repair assessment performed by a technician, functional testing was performed and revealed the power supply does not function and the device itself functions improperly.This was attributed to normal wear.The device was replaced and sent to the customer on (b)(4) 2013.Placeholder.
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