Model Number DR |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 08/27/2014 |
Event Type
malfunction
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Event Description
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Customer reports at the end of a cysto procedure, the physician decided to use fluoro and the generator console touchscreen was locked and the fluro would not work.The procedure was completed and the patient was sent to the radiology department for a final film.No additional patient details are available.No reported injury.
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Manufacturer Narrative
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Pending investigation.Upon receipt of investigation, a medwatch 3500a supplemental report will be submitted.
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Manufacturer Narrative
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Field service engineer (fse) confirmed the console lockup but could reboot system and console would operate ok.Customer said this issue has been intermittent for a time.Fse checked connections and functions and was able to duplicate one time and decided to replace the console.Fse completed check of system per service checklist qssrwi4.1 and returned unit to the customer for full service.The failed console was returned to (b)(4) for evaluation.(b)(4) reported that the cooling fans had failed causing the unit to overheat, giving the intermittent failure.
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Search Alerts/Recalls
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