Customer and clinical service educator reported: a blood leak occurred at the bowl seal at the beginning of cycle two buffy collect.Two system occlusion alarms had been reset earlier in the treatment.There was a white substance visible in the exit port of the bowl and in the plasma bag; the nurse, the clinic service educator (cse), and the physicians in the room could not determine what the white substance was by visual observation, so a sample is being sent to their lab for analysis.Customer described the white substance as appearing like "crisco." the patient's plasma was clear.The treatment was aborted when the blood leak occurred and none of the blood in the kit and that time was returned to the patient.Patient is stable.Service (b)(4) was dispatched.This disposable kit was not returned for evaluation.
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A review of lot c721 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.Trends have been reviewed for this complaint category and no trends have been detected for centrifuge bowl leak; manufacturer's capa ((b)(4)) has already been initiated to investigate centrifuge bowl leaks.Service order (b)(4) completed: service engineer ran centrifuge for 20 minutes, cleaned leak detector & centrifuge with alcohol; performed system checkout.The assessment is based on information available at the time of the investigation.The product return has not yet been received at the time of this report; therefore, final investigation findings are still pending.
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