Customer reported: the kit had completed priming normally, then the bowl holder shortly after a single needle mode treatment started, at about 205 ml whole blood processed, during the initial purging air phase.An alarm occurred but the specific alarm could not be recalled.Customer had re-installed the bowl into the bowl holder and restarted the treatment.The bowl then came out of the bowl holder again, and this time the drive tube was severed close to the drive tube clamp assembly and the centrifuge leak sensor strip was damaged.The treatment was aborted and no blood was returned to the patient.When the instrument was powered on later, a system error 130 occurred.The black locking tab on the bowl holder appears to be in good operating condition.The sensorized drive tube clamp assembly might have been damaged.One of the plastic tabs at the base of the bowl is now intact, one is missing, and one is partially missing.Patient is stable and has started a new treatment on a different instrument.Service (b)(4) was dispatched.Customer will return product for evaluation.
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