The carefusion field service tech evaluated the ventilator adn was unable to duplicate the customer report that the ventilator failed to cycle.Service history for the ventilator reveals that the carefusion field service tech had completed preventive maintenance, calibrations, and performance verifications on the ventilator for customer satisfaction.As a courtesy, a new 3100a ventilator has been installed at the customer site and an rga has been issued for 3100a serial number (b)(4).The carefusion clinical sales specialist is meeting with the customer to offer further support and training if needed.Should add'l info became available a follow up medwatch report will be submitted.
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