Caller alleging receiving a discrepant low inratio value.On (b)(6) 2014: inratio 2.3.On (b)(6) 2014: lab 16.1.Time between tests: two days.Patient's therapeutic range unk, however, caller said the inratio value was within patient's therapeutic range.Caller stated patient had clinical symptoms of bruising and nose bleeds.No additional information provided.Although multiple attempts were made to obtain follow-up treatment and additional patient information, they were unsuccessful.No additional information available.
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The customer did not provide a lot number or return any products for investigation.Unable to perform further investigation without additional information.Since the product associated with the complaint was not returned, manufacturing record review could not be performed and further investigation was not possible.As there is no indication of a product deficiency, no corrective action is required at this time.
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