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Lot Number C120-KIT |
Device Problems
Break (1069); Smoking (1585); Noise, Audible (3273)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 08/26/2014 |
Event Type
malfunction
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Event Description
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Customer reported white smoke coming out of the photoactivation door at the end of photoactivation.Lamp life left: 73.4 hrs.No alarms occurred.Treatment was successfully completed.Customer reported that when the event occurred they could hear a "smashing noise" and then there was white smoke coming out of the instrument.The nurses were worried the lamps were not functional, clinical services specialist (css) informed that if the lamps were broken there would be an alarm and they would not be able to proceed.Css advised the customer to monitor the machine in the following days and call back in case of problems.The next day, the customer reported that the machine was working normally, no alarms occurred.The pt was reported to be fine.There was no hemolysis and no blood leak.Smartcard data was retrieved on (b)(4) 2014.There was no service order generated.
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Manufacturer Narrative
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A review of lot c120 was conducted and there were no non-conformances associated with this lot.This lot met release requirements.Trends were reviewed for complaint category, smoke-direct/indirect, and no trends were detected.There was no capa for this complaint category.The assessment is based on info available at the time of the investigation.Analysis of the smart card data is still in progress at the time of this report, therefore final investigation findings are still pending.(b)(4).
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Search Alerts/Recalls
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