A review of lot c307 was performed and there was one non-conformance associated with this lot.Inc16137 was initiated for drive tube delamination.Manufacturing procedure bounds the failure by additional testing of procedural kits where the failure has occurred.The lot met release requirements.At the time of the investigation, no trends were detected for complaint categories, drive tube leak/break or centrifuge leak/break.Capa (b)(4) has been initiated for drive tube leaks/breaks.Capa (b)(4) has been initiated for centrifuge bowl failures.Service order (b)(4) completed: field engineer cleaned the instrument.Centrifuge bowl was found broken.Replaced centrifuge leak detector strip and fixed centrifuge bearing clip.Ran system checkout.The assessment is based on information available at th time of the investigation.Analysis of the photos sent by the customer is still in progress at the time of this report; therefore, final investigation findings are still pending.(b)(4).
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