This historical complaint is being filed as part of a retrospective review of complaint files in response to a recent fda inspection.There is no change to the actual performance of the product and this report only represents an enhancement to the reporting criteria going forward.Final analysis confirmed that the device was in backup mode but the product code was intact.Electrocautery marks were found on the can.Delivery of electrocautery to the can was responsible for the backup operation.After downloading the device, the pulse generator behaved normally and passed all tests, electrical and mechanical.
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