Customer reported that after the photoactivation phase was completed, a popping noise was heard during final reinfusion, and a centrifuge chamber blood leak alarm then occurred, followed by a system error.Customer did not recall which specific system error had occurred.Customer reported she had checked the photoactivation chamber, confirmed that the blood leak had occurred, and aborted the treatment.Customer stated the treatment volume had been 135 ml.Customer estimated approximately ml of the 135 ml treatment volume was not returned to the patient when the treatment was aborted.Customer stated patient is stable.Customer stated that earlier in the treatment, she had noticed the fluid in the two tubing lines to the treatment bag had appeared to be moving back and forth at times, and she had noticed a squeaking noise from the #4 pump head (recirculating pump).Customer reported the photoactivation time had been calculated to be two minutes.Customer stated the patient's plasma had not appeared to be cloudy and no buffy volume exceeded alarms had occurred.Customer reported acda was used as the anticoagulant at the default 101 ac ratio.Customer reported the disposal kit had already been discarded as biohazardous waste and cannot be returned, and no photos are available.Customer described the leak as being from a crack about two inches long in the middle of one side of the photoactivation module plate.Service order (b)(4) was dispatched.
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