It was reported the fabric foundation of the unit was burned by an internal component.Our examination revealed that one of the terminal had been broken near a thermostat, resulting in a spark which had caused a 1/4" burn hole in one side (both sides) of the fabric foundation.This type of incident is normally caused by misuse on the part of the consumer.Our examination also found: cord ok, switch ok, pad bunched, bent/broken lead, ben/broken thermostat, thermostat discoloration, pad dirty or strained, pad stitching loose/open.
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