MEDTRONIC PUERTO RICO OPERATIONS CO. ACTIVA; STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINSONIAN TREMOR
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Model Number 37612 |
Device Problems
Delayed Charge Time (2586); Charging Problem (2892); Communication or Transmission Problem (2896)
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Patient Problem
Therapeutic Response, Decreased (2271)
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Event Date 10/20/2014 |
Event Type
malfunction
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Event Description
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Additional information received reported the implantable neurostimulator (ins) was the device that had depleted which was due to the patient not recharging properly.The manufacturing representative had not heard from the patient since switching out the charger that they thought may have been faulty.
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Event Description
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It was reported there was a faulty cable on the recharger.Achieving coupling with the telemetry head and the rc seemed dependent on manipulating the cord where it connected to the recharging unit.It would drop from 8 bars to 4 by the manipulation of the grey cord at the proximal end.The issue caused difficulty and lengthy recharging sessions.The rc apparently depleted and the patient¿s symptoms returned but they were able to recharge and the symptoms resolved.A replacement was required as a result of the event and the issue was resolved.The recharging coupling appeared to be much easier.The patient status at the time of report was alive with no injury.Additional information received one day later reported that they had difficulty keeping the coupling bars.The problem started over the weekend and the patient was left with a different recharger for them to try the day prior to report.The patient still had problems one day later.On (b)(6) 2014 the manufacturer representative had not heard anything further for the patient so they ¿assumed they had gotten the hang of things.¿.
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Manufacturer Narrative
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Concomitant medical products: product id: 37651, product type recharger.Product id: 37651 serial# (b)(4), product type recharger.Product id: 3387s-40, lot# va05gwe , implanted: (b)(6)2013-product type: lead.Product id: 3387s-40, lot# va05gwe, implanted: (b)(6)2013, product type: lead.Product id: 37642, serial# (b)(6), product type: programmer, patient.Product id: 3708660, lot# serial# (b)(4) implanted: (b)(6) 2013, product type: extension.Product id: 3708660, lot# serial# (b)(4) implanted: (b)(6) 2013, product type: extension.
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Manufacturer Narrative
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(b)(4).
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Manufacturer Narrative
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Concomitant products: product id: 37651, product type: recharger.Product id: 37651, serial# (b)(4), product type: recharger.Product id: 3387s-40, lot# va05gwe, implanted: (b)(6) 2013, product type: lead.Product id: 3387s-40, lot# va05gwe, implanted: (b)(6) 2013, product type: lead.Product id: 37642, serial# (b)(4), product type: programmer, patient.Product id: 3708660, serial# (b)(4), implanted: (b)(6) 2013, product type: extension.Product id: 3708660, serial# (b)(4), implanted: (b)(6) 2013, product type: extension.
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Event Description
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Additional information indicated that upon return and analysis of the recharger analysis found the complaint was unverified.
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