The autopulse platform in complaint was returned to zoll on 11/24/2014 for investigation.Investigation results as follows: visual inspection was performed and the reported issue of the head restraint wires being damaged was confirmed.Both top cover wire strands were broken.In addition, the load plate cover was damaged and the battery clip was missing.The platform performed as intended during functional testing.The reported issue of the platform not performing compressions could not be duplicated.A review of the platform's archive did not show any user advisories on the reported event date of (b)(6) 2014.Based on the investigation, the part(s) identified for replacement were the top cover, load plate cover and battery clip.In summary, the reported complaint that the platform did not perform compressions could not be duplicated.The platform performed as intended during functional evaluation.The reported complaint of the platform's head restraint wires being damaged was confirmed during visual inspection.
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