Model Number MMT-7703NA |
Device Problem
Moisture or Humidity Problem (2986)
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Patient Problem
Hyperglycemia (1905)
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Event Date 10/20/2014 |
Event Type
Injury
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Event Description
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It was reported that the customer had high blood glucose levels of more than 500 mg/dl.The customer declined to troubleshoot.The customer also reported that the transmitter was exposed to water.The customer also reported multiple lost sensor and calibration errors from the insulin pump.The customer also reported having issues with the sensor glucose levels reading being different from the blood glucose levels reading.The customer was advised that the transmitter for the insulin pump would be replaced.No additional information was provided.
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Manufacturer Narrative
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Currently, it is unknown whether or not the device may have caused or contributed to the event as no product has been returned.The device will be returned for analysis and further information will follow once the analysis has been completed.No conclusion can be drawn at this time.
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Manufacturer Narrative
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The transmitter was received with contamination on all contact pins.However, it passed the functional testing.
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Search Alerts/Recalls
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