Catalog Number 000000000000080300 |
Device Problems
Improper or Incorrect Procedure or Method (2017); Device Displays Incorrect Message (2591)
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Patient Problem
No Information (3190)
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Event Date 09/16/2014 |
Event Type
malfunction
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Event Description
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The customer reported that they received a 'centrifuge pressure high' alarm after a venipuncture.The operator noticed that they had not closed the clamp of the sample bag.The operator ended the procedure.Is it not known at this time if medical intervention was required for this event.Patient information is not available at this time.The disposable kit is not available for return because it was discarded by the customer.This report is being filed due to device malfunction in the form of operator error that has the potential for injury.
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Manufacturer Narrative
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Investigation is in process.A follow-up report will be provided.
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Manufacturer Narrative
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Additional information: a terumo bct representative conducted training with the customer, regarding methods to use when receiving 'centrifuge pressure high' alarm messages and mitigate risk of 'air to donor issues'.
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Manufacturer Narrative
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Investigation: this disposable set was unavailable for return.The run data file was not provided; unable to confirm the specific alarm experienced.Root cause: based on the details provided, forgetting to close the sample bag clamp is a possible cause of a centrifuge pressure high alarm, but it is not likely.Other possible causes include but are not limited to:- obstruction or air block inside tubing set- channel on tubing set is not properly installed- channel loop is twisted or rbc line into channel is kinked- defective or mis-calibrated centrifuge pressure sensor- defective control board.
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Event Description
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No safety issue occurred with this event, and no medical intervention was reported.
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Manufacturer Narrative
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Investigation: a review of the device history record (dhr) for this unit showed no irregularities during manufacturing that were relevant to this issue.Customer's problem description and information from the terumo bct product support and training manager indicate that the centrifuge pressure high alarm was caused by the operator forgetting to close the sample bag clamp.This indicates potential risk of air embolism related to air in sample bag.Root cause: based on the customer's problem description and information from the product support and training manager, forgetting to close the sample bag is a possible cause for the centrifuge pressure high alarm which ended the run.Correction: a voluntary medical device product recall was released by terumo bct on (b)(6) 2014 to communicate more information about the "air in the sample bag safety alert" corrective action: an internal capa has been initiated to address air in sample bag issues.
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Event Description
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The customer declined to provide the patient's information.
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Search Alerts/Recalls
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