The subject device was returned to omsc for evaluation.Based on the investigation there was no defect or malfunction of the channels.The air/water (a/w) nozzle unit was clogged and had a trace of being deformed several times.The sharp edges at the nozzle unit wee caused by mechanical force.It was assumed that foreign material clogged in the a/w nozzle channel, and when the customer removed the foreign material, the a/w nozzle unit was damaged.The occured damages indicated that mechanical force and/or unsuited handling of the item must have been applied.Furthermore the cementing around the cover of bending section was loosened and leaky.Additionally the light guide (lg) lens and ccd lends were cracked by shock or drop.The glue around the lg lens is porous and broken, most probably caused by chemical attack.The ultrasonic cord and universal cord that connected the operation unit and lg were kinked and buckled several times.Even we found signs of humidity inside the ultrasonic connector.The surface of the probe unit was heavily scratched.The manufacturing history was reviewed, with no irregularities related to this problem noted.If additional information is available at a later time, this report will be supplemented.
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