An intermittent flow errors, light fluctuation errors, and image acquisition errors were reported on the iq200 instrument.Fse checked the video image and light level.The video image looked good, but there was some every small flicker from the strobe bulb and the power level was also a little low.Fse replaced the strobe bulb to resolve the light fluctuation errors and replaced the camera to resolve the image acquisition errors, and replaced the flow cell to resolve the flow errors.Fse completed performance verification checklist.Customer ran multiple samples without any issues.System was operational.There were no reports of erroneous results generated for pt samples and no reports of change to pt management as a result.
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A subject matter expert assisted in the root cause of light fluctuation on the iq200 instrument.The sme stated, a light fluctuation or image error is a flagged sample on the instrument work list.A flagged sample on the instrument work list cannot be released automatically to the lis per iq200 ifu, iq200 series operators manual page 149 p/n: 3004320 rev.C release date: 07/2012.Therefore the risk control with this error could not lead to any patient harm.
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