Asp investigation summary: the investigation included a review of the device history record (dhr), service history, trending of the product malfunction code, and system hazard user misuse analysis (shuma).Method: service history, trending and shuma reviewed.The dhr was not reviewed as the assignable cause of this issue is user error.The service history trending was not performed as the lot number of the involved cassette is not available.The trend for the product malfunction code of skin reaction was assessed from (b)(4) 2014.The risk is considered "low." the shuma indicates the risk is "broadly acceptable." the instructions for use (ifu) of the sterrad® 100nx state: "warning! hydrogen peroxide may be present.Wear chemical resistant latex, pvc (vinyl), or nitrile gloves whenever handling a load after a cycle cancellation or when disposing of a cassette.Hydrogen peroxide liquid may be present on the cassette, the load or in the chamber." the customer self-identified this issue as user error.No ppe was utilized when handling the used cassette.The severity of the issue was defined as "limited." review of the tracking and trending data did not identify a trend that needed further investigation.The cause of the issue was determined to be inadequate use of ppe.No customer letter will be dispatched for this issue as the customer self-identified the issue as user error.The issue will continue to be tracked and trended.
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