Medivators field service engineer reported that the original issue with the medivators dsd-201 automated endoscope reprocessor machine was repaired with a valve seal replacement.The scopes/cycles ran on the side of the machine where the valve needed replacement all failed for "no fluid flow", therefore, the machine would not let the cycle complete and the reprocessing cycle was aborted.This affects the rinsing of the scopes, as no water was getting into the basin to rinse the scopes.As a result the machine generated an error message stating "no fluid flow".This type of error causes the cycle to abort and print out and alert the customer that the scope was not disinfected.Since the facility doesn't use the printer and doesn't sit to watch whether the reprocessing cycle completes properly, it is possible they used non disinfected scopes on patients.There is potential for cross contamination and chemical colitis.Medivators field service engineer also reported that the facility was modifying the hook-ups to be used with the machine.Reference observations in the attached field service report.To date there are no reports of patient illness or injury.This complaint will continue to be maintained within medivators complaint system.
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