The end user had a spinal injection and the cold pack was applied to the right lower back directly on her skin prior to discharge.No obvious leaking was observed at that time.The next day she presented with a second degree burn to her right lower back and upper buttock.Her primary care physician was notified and she was prescribed a topical cream.The end user did not return the sample to the facility for evaluation.The warning on the packaging clearly states that the cold pack should be wrapped in a cloth and not be placed directly on the skin.This is a single use device.The end user told the contact at the facility that she had not frozen and reused the pack.We have not identified a root cause and have not confirmed that the device actually caused the reported burn but due to the injury and need for medical intervention, this medwatch is being filed.
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