It was reported that during a morning shift check, the autopulse platform displayed a "system error, out of service, revert to manual cpr" message that could not be cleared.No patient involvement was reported.No further information was provided.
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The autopulse platform in complaint was returned to zoll on 11/11/2014 for investigation.Investigation results as follows: visual inspection was performed and the battery lock was observed to have been bent.The platform was functionally tested and the reported complaint was confirmed; the platform displayed a "system error" message (latch error code 71) during power up.After clearing the error, the platform was tested using a mannequin and ran for approximately 30 minutes with no faults observed.A review of the platform's archive did not show any user advisory codes or error messages occurring on the reported event date of (b)(6) 2014.Based on the investigation, the part identified for replacement was the damaged battery lock.In summary, the reported complaint of the platform displaying a "system error" message was confirmed upon functional testing.A latch error code 71 was observed when the platform was powered on.The error message was cleared.
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