A steris service technician inspected the v-pro max sterilizer subject of the reported event and found the sterilizer to be operating properly and to specifications.Retain testing and dhr review of the lot subject of the reported event was conducted and no issues were noted.The user facility sent lot samples back to steris for evaluation.Steris found no issues with the indicators.The instructions for use states: the scbi is positive for growth if it demonstrates turbidity and/or a color change from orange to yellow.Conditions for sterilization were not achieved.Follow departmental procedures for reporting sterilization failures.The instructions for use states: if the process indicator did not change correctly, vaporized hydrogen peroxide did not come into contact with the scbi.Follow departmental procedures for reporting sterilization failures.Do not use items processed in the load.These items must be reprocessed.Steris offered in-service training on the proper use and handling of the indicator however, the user facility declined.
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