Catalog Number 10321788 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/13/2014 |
Event Type
No Answer Provided
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Event Description
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Customer reported false negative result for leukocytes on the instrument.There was no report of injury due to this event.
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Manufacturer Narrative
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Customer indicated that all other parameters on the instrument were reported correctly.Customer also indicated that this was the only patient sample that had been shown to exhibit this issue.The cause for the false negative leukocytes results is unknown.
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Manufacturer Narrative
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Investigation into the customer's returned reagent strips is complete.Siemens technical operation team was unable to reproduce the customer's issue.
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Search Alerts/Recalls
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